Shipping Policy

Currently jovikids offers free delivery on all orders for European and Japan

We are committed to provide you the best shipping options, no matter where you live. Every day, we deliver to hunderds of customers across the world, meanwhile ensuring that we provide the very highest levels of responsivenes to you at all times.

VERIFICATION

Currently jovikids offers free delivery on all orders! We will send you an confirmation email once your order is verified. After verification, in principle, the orders will not be cancelled during this period, considering handing process already start, but we will try our best to communicate with you via email or phone to find an good solution.

PROCESSING

Orders may take 1-2 business days to process before shipping out.

The UK, Germany area is expected to be delivered within 2-5 days, other EU conturies may take 2-3 days more.

日本のお客様の場合、商品が日本の倉庫からお客様のお手元に届くまで1~3日かかります。


Orders are not shipped or delivered on weekends or holidays.

SHIPPING OPTIONS

*business days free shipping;

LOCATION
Our products can be delivered to Germany, Britain, Spain, Italy, France and other European countries; our main distribution center and warehouse transfer station are located in Germany.

TAX
Our company contracted customs duties.


SHIPMENT CONFIRMATION & DELIVERY

You will receive a Shipment Confirmation email containing tracking numbers once your order has shipped. The tracking number will be active within 24 hours.