Shipping Policy

Delivery Cost

  • Free delivery for Europe,Japan, Middle East (except Ireland and other island areas).
  • Jovikids contracted customs duties.

Order Confirm

After verification, in principle, the order will not be canceled during this period given that handing process already underway, but we will spare no efforts to communicate with you via email or phone to address a better solution.

Delivery time

  • Before delivery

It takes 1-2 working days to process your orders before shipping out.

  • After delivery

UK, Germany: 2-3 working days
Other EU countries: 2-5 working days
Japan: 1-3 working days
Please note: Orders are not shipped or delivered on weekends or holidays.

Questions About Your Order

Our dedicated teams are committed to ensuring your complete satisfaction with every purchase.
For any inquiries or assistance, please do not hesitate to reach out to us through the following contact information. We are here to help!
Tel: +86 18868968057